Privacy Policy

INTRODUCTION

Welcome to the website of www.annieplengecounselor.com.
We respect the privacy of our users and are committed to protecting personal data in accordance with data protection laws and best practices.
This privacy policy applies to all visitors to our website, including both publicly accessible and login-protected pages under the domain www.annieplengecounselor.com.

USE OF PERSONAL DATA

We do not collect personal information unless you voluntarily provide it. Any personal data shared with us, such as your name, address, phone number, or email, will be used solely to update your profile, respond to your inquiries, or contact you as needed.

ANALYTICS

We use website analytics tools, such as Google Analytics, to analyze trends in website usage. The information collected includes:

• IP addresses
• Geographic location (country, city)
• Browser type
• Internet service provider (ISP)
• Referring/exit pages
• Platform type
• Date/time stamps
• Time spent on pages
• Keywords used to find our site

This data is anonymous and cannot be directly linked to individual users. It helps us improve website navigation, identify high- and low-traffic areas, and enhance user experience.

If you prefer not to have Google Analytics track your browser activity, you can install the Google Analytics browser add-on. More information about how Google Analytics collects and processes data can be found here.

COOKIES

Cookies are small text files stored by your browser that allow our website to remember your preferences (e.g., calendar settings, site bookmarks) or maintain your login status. Cookies do not store personally identifiable information.

Your web browser allows you to manage cookies by:
• Rejecting all cookies
• Selectively accepting cookies
• Deleting previously accepted cookies

For more information about managing cookies, visit About Cookies. Please note that rejecting or deleting cookies may affect some website functions.

LINKS TO OTHER WEBSITES

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. We encourage users to read the privacy policies of any site that collects personal information.

SECURITY

We take every precaution to protect your personal data. All submitted personal data is encrypted using the highest level of SSL (Secure Sockets Layer) technology and remains secure throughout transmission.

www.annieplengecounselor.com complies with national and international data protection regulations. We ensure that personal data is accurate, up-to-date, secure, and retained only for as long as necessary.

This privacy policy explains how we process the personal data of parents, caregivers, adults, and minors, detailing the privacy protections in place. This applies to information collected through both analog (written forms, documents) and digital means (information systems, emails).

www.annieplengecounselor.com acts as the data controller, meaning we determine how personal data is processed and for what purposes. If additional data is required for specific processing, we will notify you separately.

All parents, caregivers, and community members are encouraged to read this privacy policy to understand Annie Plenge’s data protection obligations.

We reserve the right to amend this privacy policy. Any changes will be reflected in the “last updated” date at the bottom of this page.

HOW WE USE PERSONAL DATA

We collect personal and sensitive data of clients, parents, and students to provide a safe and supportive environment for counseling and educational services. We use the information for the following purposes:

• Counseling admissions and enrollment
• Providing a safe and secure counseling environment
• Complying with child protection requirements
• Supporting children’s emotional, psychological, and personal development
• Monitoring and reporting progress
• Providing educational support
• Facilitating transitions to other educational institutions
• Ensuring responsible and safe use of IT systems
• Addressing client concerns or complaints
• Informing clients of services, events, and news related to www.annieplengecounselor.com
• Maintaining alumni relationships and engagement

CATEGORIES OF PERSONAL DATA COLLECTED

We process the following types of personal data:
• Personal data (e.g., name, address, phone number, email, employment details)
• Special categories of data (e.g., nationality, health information, psychological reports)
• Attendance records (e.g., participation in counseling, absences)
• IT system usage logs
• Photographs and videos (see below)

Special Categories of Data

We collect and process special categories of data for safeguarding, child protection, and well-being. We do not share this data without explicit consent unless required by law or necessary to protect individuals’ vital interests.

Photographs and Videos

Images and videos are used for:
• Educational documentation (e.g., lessons, field trips, professional development)
• Promotional materials (e.g., website, newsletters, social media, printed publications)

Images of minors will only be taken with written parental consent. Parents receive copies of any images taken. Identifiable images used for promotional purposes will only include names if prior consent is given.

COMMUNITY PARTICIPATION & COMMUNICATION

We use your provided contact information to keep you informed about:
• Services, events, and news at www.annieplengecounselor.com
• Opportunities for community engagement and fundraising (explicit consent required)

You can opt out of communications at any time by contacting our Data Protection Officer.

YOUR RIGHTS

Under data protection laws, you have the right to:

• Be informed about how your data is used (this privacy notice)
• Access your personal data
• Request corrections to inaccurate or incomplete data
• Request data deletion (under certain conditions)
• Restrict data processing in specific circumstances
• Request data portability (receive your data in a structured format)
• Object to data processing for specific purposes
• Withdraw consent (where processing is based on consent)
• File a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland

If you exercise any of these rights, www.annieplengecounselor.com will respond within one month, as required by law.

DATA STORAGE & SECURITY

We retain personal data only as long as necessary for educational and counseling purposes. Personal data is stored securely and protected against unauthorized access, loss, or damage.

SHARING & TRANSFER OF PERSONAL DATA

We do not share personal data with third parties unless:
• Explicit consent is provided
• Required by law
• Necessary for the protection of individuals

Data may be shared with:
• Educational institutions for student applications
• Local education authorities
• Healthcare providers (when necessary)
• IT service providers for system maintenance

Some data may be transferred outside Switzerland or the EU, but only when necessary and with appropriate safeguards.

CONTACT INFORMATION

For privacy-related inquiries, please contact:

Data Protection Officer
www.annieplengecounselor.com

Last updated: [25/2/25]