Terms and Conditions

Initial Consultation

The first session, or “assessment meeting,” lasts 15 minutes, giving both the client and me the opportunity to get to know each other. For children and adolescents, parents may participate in part of the session, depending on the child’s age and what works best for the family.

There is no obligation to continue after the initial consultation if either party feels the service may not be the right fit. We will decide together whether to proceed with further sessions.

Regular Consultation

Regular sessions last 50 minutes.

Costs and Invoicing

• Initial consultation: Free of charge (maximum 15 minutes via phone or email). No commitment required.
• Session fees: Rates may vary depending on the customer’s country of residence. Add your session to the shopping cart to view the rate for your country.

Invoicing is managed by our admin team. Once you decide to proceed with psychological support, please complete the registration form here. Registration Form

Registration is not required for the initial consultation but is mandatory before starting therapy sessions. Personal details such as name and birthdate are required before we can proceed.

Cancellation Policy

• 24-hour notice is required to cancel or reschedule a session without incurring any fees.
• If a session is canceled less than 24 hours in advance, the session will be considered as attended, and the full fee will apply.
• First-time last-minute cancellations will not be charged, but subsequent cancellations without prior notice will incur a fee.

Payments Policy

• Payments for sessions canceled in advance will be returned, discounting the commission of the payment platform used on this website.

Psychological Emergencies

If you or someone you know is in a psychological emergency situation (e.g., at risk of harming themselves or others), please contact the emergency services nearest to you. Our practice does not provide emergency crisis intervention services.